Airport Security
SSC will assist in providing capabilities to help detect and deter
criminal acts including:
Risk and Vulnerability Assessments
SSC's methodology and performance measurement tools
have been used over a 10-year period. This methodology is
applied in a logical, sequenced fashion that will incorporate and
consider factors like: threat, target identification, aggressor types,
malevolent acts of concern, and consequences of a successful attack.
Countermeasures have been developed to minimize risk.
Assessments typically focused on a variety of threats and evaluation of all
security-related aspects of an airport facility including:
- Passengers/bags and cargo screening services
- Guard services
- Electronic security measures
- Access controls
- Barriers
- Employment of closed-circuit television
- Alarm systems
- Information Security
For more than three years, SSC privately studied and conducted detailed vulnerability
assessments of airport security procedures. SSC used a risk management approach.
The study compared the existing security system components such as personnel, equipment,
training, policies, procedures and practices against a variety of threats. Based on an analysis
of the results, potential vulnerabilities were identified and countermeasures were made.
Airport Security Systems
SSC will support airport security systems with the design, installation, intelligence information analyst,
computer assisted passenger pre-screening analyst, passenger, cargo and baggage screening operations, training,
stress management and conflict resolution sessions, and maintenance of video monitoring and access control systems.
As part of these initiatives, SSC will purchaser the central computer, workstations, and
intelligent device communication and concentrators.(A Turn Key Operations).
Smart Cards and Biometrics
Smart Cards can be used to store essential personal data, to document time and attendance information,
and to support inventory control measures.
Through the use of Smart Cards for access to secured buildings, computer equipment, and applications,
tighter control can be exercised and metrics for ROI can be easily generated.
In addition, Smart Cards can be used for security-records management, accessing required security
information and forms.
SSC's biometrics work will assist and encompasses the integration of identification and verification capabilities
into new and existing systems. This integration will allow even legacy systems to perform secure system sign-on/sign-off,
data administration, application access, electronically signed transactions, and facility access via
secure biometric verification.
SSC will assist in the implementation of the following Biometrics systems:
- Iris identification technology
- Digital and sonar fingerprints
- Hand geometry
- Retina eye patterns
- Digital facial recognition
- Voice recognition
- Database technologies
Information Security (INFOSEC)
SSC's work with information security offers a detailed pragmatic approach of process analysis
and implementation, and includes the following steps:
- Prepare vulnerability assessments and abatement strategies
- Review computer and network architectures
- Examine systems using specialized tools designed to identify vulnerabilities
- Conduct penetration tests on customer networks and analyze the results
- Review organizational policies, practices, and procedures
- Examine system architectures and review training programs for vulnerabilities
- Establish virus policies and procedures against future virus threats
- Provide a priority list of recommendations for correcting concerns
- Establish around the clock network operations center for remote management of customer firewalls
- Select, configure and install TBD firewalls
Once these systems and processes have been implemented, SSC performs scheduled and selective vulnerability
probes and assessments of our customer's network communication services, operating systems, key applications,
and routers.
In addition, SSC can and will out source and provide enterprise-wide encryption and crypto-key management services.
This is achieved through the utilization of secure network architecture design, and the integration of
Public Key Infrastructure (PKI)devices and the necessary supporting infrastructures.
FAA's CAPPS-II
SSC will also operate FAA’s CAPPS-II or any other available computer
automated passenger screening systems. SSC will maintain and analyze traveler
and travel pattern data to isolate possible threats to the system and trigger
close scrutiny of such travelers’ carry-on baggage and checked luggage.
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Checked Baggage Screening Rule. (ACS; AVR, AGC, API):
SSC will ensure implementation of automated passenger screening with bag match or explosives detection system (EDS)
screening of selected passengers' bags, using the Computer-Assisted Passenger Prescreening System II (CAPPS-II). We will work
with the Office of the Secretary of Transportation (OST), the Facility Security Director (FSD), the Department of Justice,
and others to ensure full civil liberties safeguards.
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Value (Return On Investment):
SSC will use CAPPS-II to screen out passengers for whom additional security procedures are unnecessary. If not enough is known
about a passenger to make a judgment, then additional security measures in the form of explosives detection systems (EDS) screening
or bag matching will be applied. CAPPS-II will also select some passengers at random for those additional security measures. Passenger-baggage
matching is an effective means for preventing a non-suicidal or non-duped passenger from placing an explosive device in his or her checked baggage.
EDS is the most effective means for detecting explosives in checked bags.
Weapon, Explosive, Drug, and Cargo Detection Systems
SSC screeners will use various types of computer systems, electronic detection and imaging machines for this purpose. For example, they may use X-ray machines, trace detection machines,
walk-through metal detectors, or hand-held explosive detection system (EDS) and explosive trace detection (ETD) units, and hand-held metal detectors (wanding process),
all without sacrificing security standard. If a bag activate a EDS alarm, the optimal methods for resolving EDS alarms lies in using explosive trace detection (ETD) technology
to aggressively screen the threatening item or items. Therefore, each hand held EDS machine will be paired with an ETD hand held machine to use for alarm resolution.
SSC screeners will provide a professional, courteous and customer service-oriented security experience for passengers, airport and aviation personnel. We will also perform
physical searches of baggage or cargo and pat-down searches of airline passengers, and check airline ticket. Our screeners will facilitate the orderly flow of passengers
through screening checkpoints, communicate and advise supervisors on security weaknesses or vulnerabilities related to their areas of work, and assist in inquiries/investigations
of security issues related to airports.
Performance Measurement and Organization Effectiveness/Quality Assurance(Verify & Validate)
SSC will collect, record, and analyze (verify & validate) all government and airport security performance measurement and
organizational effectiveness data, as required for support of DOT/TSA. SSC will evaluate metrics for
effectiveness and determine if corrective actions resulting from data analysis are timely and cost effective.
SSC will evaluate DOT/TSA government performance measurement and organizational effectiveness relative
to respective organizational requirements. SSC will provide technical analysis and training against requirements,
as required. SSC will coordinate with TSA program offices and staff directorates and outside government agencies,
as required, to obtain current status information. SSC will maintain all briefing files (physical and electronic media)
as required.
Training
SSC will establish and manage the TSA Training Program and verify the completion of the mandatory training requirements
of all SSC personnel and those of associate contractors as well as those listed in the Airport Personnel System, and TSA
Performance Measurement Information System (PMIS). Seeking to better meet the needs of the TSA personnel, SSC will
combine the use of the PMIS with the initiating of WEB based solutions to fulfill the training needs of TSA and/or contractor
personnel. A general roster containing the training histories and requirements of all TSA and/or contractor personnel will be
maintained and administered by SSC. This database system will monitor the successful completion of security screening
requirements, ancillary training, individual training plan instruction, and course completion. SSC will implement WEB based
business solutions, and will also implement training and support of special events, i.e. Training Day. SSC will seek to get all
TSA and/or contractor personnel actively involved in the training process, and will actively administer the school and course
selection program.
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Screener Training:
Initially, all employees will perform passenger, cargo and baggage screening as part of a rotation learning system. If an SSC employee
or another contractor or government member is selected for a screener position, that individual employee will receive specific passenger
screening and cargo and baggage check training, and will be required to complete 40 hours of classroom training.
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Equipment Training:
All SSC and other security screeners must undergo training and be certified in the use of CT X-ray machines, EDS units, ETD units,
InVision Technologies and L-3 Communications machines, walk-through metal detectors, and hand-held metal detectors employed in their jobs.
This training will be conducted by SSC instructors. Employees must also pass recurrent training and certification exams on a periodic basis.
Failure to pass any phase of training or a certification examination is grounds for SSC to recommend dismissal from the program.
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TSA Acquisition Security and Acquisition Systems Protection Training:
For specific TSA programs requiring this support, SSC will perform the following tasks. Conduct specialized acquisition security training and
orientations. Support recurring security education and awareness briefings, courier briefings, and training of program office, staff directorate,
operating locations, and acquisition TSA personnel, support contractors, Federally Funded Research and Development Centers (FFRDCs),
technical assistance, and other personnel as directed. Develop and procure materials, presentations, briefings, video and computer applications
as needed. Develop web pages, handbooks; cost models and information databases as required. Develop and procure materials, presentations,
briefings, and videos as needed to support these efforts.
Logistic Support
SSC will perform the function of Equipment and Supply Manager for TSA. SSC will provide efficient and effective supply
and inventory management services. Using a combination of supply and management software, SSC will provide the Equipment
Supply Managers and Assistant Airport Building Managers with a Microsoft ACCESS Database Inventory program already
developed for the Government. SSC will utilize Visio software to quickly build computer models of checkpoint personnel
workspaces, including all required support equipment (telephones, CT XRAY, computers etc.). Screening personnel assigned
to each workspace will be included in the SSC Support Supply Database (S3D), along with all assigned furniture and equipment.
The use of Visio modeling software combined with S3D will facilitate the efficient movement of personnel throughout the airport
terminals, while maintaining an accurate count of all supply/inventory assets. The use of S3D will also facilitate the tracking of unit
telephones, lap-top computers and pagers. SSC will procure equipment and furniture in accordance with TSA expenditure plans.
Stress Management and Conflict Resolution
S. Systems, in conjunction with our Resident Psychologist, will design and develop a curriculum, and will implement and manage
TSA Stress Personnel Management and Conflict Resolution programs. Topics will be addressed through the use of real-life examples
and experiences, as well as role-playing exercises. Each employee will participate in a mandatory program of psychological wellness
and interpersonal relations including the management of difficult people. Training will be presented in an interactive workshop in small
groups. Each employee will attend a 4 hour block of training bimonthly. Training will focus on helping employees manage personal stress
and job related stress. Tools for remaining alert and positive during the work day will developed. Anger management skills will be taught
in terms of personal anger management and in terms of de-escalating and dealing with anger in others. A variety of topics and teaching
techniques will be utilized to keep the interest of the employees. Handout materials will also be provided as well as a web site to allow
employees to review information at a later date as needed.
***OTHER HOMELAND SECURITY SERVICES***
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Systems Engineering |
Management Services |
WideArea Network Services |
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DHS Security Services |
Logistics Services |
Computer Resources Support |
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Acquisition Security Services |
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